Aug 2022 – Sept 2025
Former subject matter expert for ConnectWise SIEM, creating and curating alerts related to Kibana. Assisted clients with SIEM onboarding, tuning, and any necessary action warranted from alerts. Also worked with EDR, DNS and email hygiene solutions to ensure client security.
Feb 2022 – July 2022
Assisted employees with basic IT support, password resets, and troubleshooting office software such as the Office365 stack and Encompass.
2019 – 2021
Operated as a sales representative in the Simi Valley and Topanga areas, and managed the Northridge location.
2017 – 2019
ConnectWise SIEM, Wazuh, BlackPoint, Microsoft Sentinel
SentinelOne, Microsoft Defender for Endpoint
Atakama, Cisco Umbrella/OpenDNS
Mimecast, Barracuda, Tessian
KnowBe4, BreachSecureNow
Cisco Catalyst & Meraki switches and access points, Ubiquiti Unifi access points and switches, SonicWall firewalls, Fortinet firewalls, PFSense, and others.
Linux, Windows, macOS
2021
2019